Shipping overseas
- We will need to request a special delivery to your specific destination. Kindly reach us via email
Preorders
- Preorders are non-refundable
- We advise customers to be sure of their purchase before making a preorder
- We advise customers to refrain from making a preorder if they need to receive the products within a certain time period
Shipping within Singapore
- Orders may take between 3–5 working days to be processed and shipped out
- Kindly contact OOSHOP if you require urgent purchases
- OOSHOP will not be responsible for any lost mail
- Customers are advised to choose delivery with tracking options whenever possible
Returns & Refunds
- OOSHOP does not accept returns or refunds
- We advise customers to be sure of their purchase before making an order
- Should you have any issues with your orders, kindly reach us via email